“It is an immutable law in business that words are words, explanations explanations Promises Promises – but the performance is reality,” Harold S. Geneen, former CEO of International Telephone and Telegraph (ITT), said. Despite the brutal competition, rapid access to good information is a key element in the manager’s ability to make decisions quickly. But just the right information sufficient? Providers are the limits of business intelligence tools, to recast these are user-friendly. The days when you power users to print a sales report must be to end quickly. But management of a company is not only about the competition and the market. Imagine a 100-meter race, where every fighter will end exactly at the same time. Would you like to call it still a race? The competition is to achieve as the striving against another force, or to achieve a dominant position, defines a reward or a goal. A key element of any competition is the ability to measure the performance of the participants, either against themselves, a well defined metric, or competition (often the leader in this sector). Enter Business Performance Management (BPM), a set of processes that help organizations optimize their business performance. It is a framework for organizing, automating and analyzing business methodologies, metrics, processes and systems for business development. ”BPM is not, it is not reporting, it is not forecast, it is not planned, and yet it is all these things and more. BPM tool management, to measure how the company does and alignment of activities can reach the people and processes to achieve the desired goals, “Sheikh Manzoor Ghani, director of performance management at SAS Malaysia said. If you can measure your performance against a benchmark set, you will be able to assess areas for improvement. BPM used to help Key Performance Indicators (KPIs) companies monitor efficiency of projects and employees against operational targets. Since BPM is all about monitoring how the processes are running, a mechanism for continuous improvement. Change Agents Can you make it alone? Since BPM is not a point solution – not a product – its implementation requires a good deal of understanding of industry best practices, methods and technologies. Target alone creates the risk of failure. Although most companies know their business better than anyone else, including the successful implementation of BPM systems require an external agent, imagine the possibilities and to identify areas that can benefit from the solution. ”Companies should take advantage of external resources, but still use those funds in cooperation with the internal processes and programs. External resources put into perspective and experience of other industries and provide benchmarks that are useful for determining said key data internally,” Lawrence Deena, Global Partner of Meritus. ”With regard to external source, is a company to use the ability, expertise and experience, that to put these consultants the right targets and measure the parameters of the right to proper use of the solution to ensure BPM in the effective and efficient organization, “said Ghani. Common errors The unknown invites errors. The good news is that if we learn from the mistakes of others, we have the opportunity to avoid this if we turn it is. Ghani has a lack of understanding of internal processes as a very common mistake. “It is necessary for an organization to identify its own business needs and to ensure that the supplier can meet these requirements,” said Ghani. He also emphasizes that organizations should integrate their own data and data analysis methods to alleviate additional difficulties in implementing a new system. Lawrence warned that “blind adherence to past practices creates a false sense of security” and “correction. “Other common mistakes are ill-defined KPIs can not measure significant operational cost gain (for example, marketing), lack of organization in a position to the training (knowledge, often gets lost when people leave the company), and an IT infrastructure that focuses on storage, tools and reports, instead of entering knowledge from data. BPM provides visuals to enable organizations to manage and analyze key performance indicators and set standards for active business planning. “GPG key aspects are to be considered the key performance indicators, data mining, dashboards, and of course the benefits and challenges in implementing a BPM solution connected,” advises Ghani. The right tool for the right job You can can buy the best BI tool for money and how it helps you make business decisions happy. It will definitely help you, not predictions and “would be what if scenarios.” But you will not help to understand why you are behind the market leader. It will not help you, your power to help you better than you or the industry or the competition has become. It is the work of BPM. Gartner warns that the administration may be of benefit to support a difficult task, since the strategic implications it can have on your organization. To succeed, it is important to understand and identify the business objectives of your organization, dimensions, components and the communication strategy. Most providers in a position to certain parts of a holistic performance management user support. Therefore, users must buy their actual levels of performance management and the plan and build accordingly. Sheikh Manzoor Ghani, Director Performance Management at SAS Germany, points to research by The Hackett Group and materials from the book “The Gap made based strategy with some of the best practices and plans of the High Performance Organization, their BPM strategy associated . First The best directional key issues. High-performance organizations do not assume that Plan A always works. Instead, they are preparing alternatives in case they are needed. 2nd Offers are usually for three activities – such as organizing the get-going operation, as the efficiency of current operations and implement new projects or initiatives to improve the organization. In this way a change in performance by type of activity can be assessed. 3rd The best – and organizations – concentrated. High-performance organizations do not plan in detail. More does not equal more accuracy. For more information about the fact, however, negative effect on the time available for analysis. 4th Good plans cover all aspects of the business. In addition to describing how the objectives can be achieved, good plans also describe how the organization to continue to be effective and produce programs in the future. employee knowledge, customer relations and culture of innovation can create the value for each organization. Perhaps the main reason for the general ledger is to be used to collect and maintain a budget its performance management of an organization. 5th The best connection between business strategies. Activities are a high performance organization, a cause and effect are related, because the hierarchy do to achieve a goal is the result of the good things as well. In this way, companies can begin to understand and can draw on the real drivers of success. 6th The best ones are measured. Objectives and strategies, measures of success, while activities have taken steps to implementation. In this way, a whole activity to be correlated with the success of a goal. 7th Good ideas are assignments for accountability. In high-performing organizations, individuals are responsible for each activity. You have the power to reward, and control of resources to deliver the activity. 8th Good ideas are recording and monitoring of the hypotheses. If the organization determines that the business assumptions are wrong reconsider, they adjusted the plan and the related objectives accordingly. 9th The best approach includes a strategy strategy maps and graphics on their strategy maps provide a logical and comprehensive way to describe the strategy. 10th The best include a Business Metrics KPI scorecards are very useful approach for departments and teams in a strategic program that is already at a higher level than “things, managed get measured.”